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The majority of the items produced by Southern Recognition are custom manufactured. When an order is placed, it goes directly into manufacturing in a timely manor. There are no returns or refunds on custom product. Those custom products include but are not limited to cap and gown units, letterman jackets, varsity awards, class rings and championship rings.
An item that is not custom may be exchanged as long as it is unworn or unused in the original packaging.
We stand behind our products. We offer a lifetime warranty on our class rings and championship rings.