Thank you for shopping at Southern Recognition Inc. If you are not entirely satisfied with your purchase, we’re here to help.
You may return any item* that is unused and in the same condition that you receive it in and in the original packaging for refund, repair or replacement before May 30th of your graduation year. You will need to ship your return to our mailing address along with a written note explaining your request.
Once we receive and inspect your return, we will initiate a refund to your credit card or original method of payment. Please allow 2-3 weeks for refund processing.
In the event that you need to change or cancel an order, please contact us within 24 hours of purchasing your product. Charges for changes or cancellations prior to order shipment will be determined by the cost of labor and materials that have already gone into the custom product or service.
You will be responsible for shipping costs for returning your item. Shipping costs are not refundable.
Address for sending returns:
8311 Brier Creek Parkway, Suite 105-521
Raleigh, North Carolina 27617
*Class rings and Graduation announcements/name cards are custom and personalized products and are not eligible for returns or refunds.
2019 Southern Recognition. Terms and conditions subject to change. All rights reserved.